Feedback form

If you are not satisfied with our service, wish to provide a compliment, comment or suggestion, you can tell us in the form below. We take complaints seriously and aim to resolve them quickly and fairly.

There are many ways you can provide feedback.

Submit your details here, or ask for someone to phone you to discuss your feedback. Of course, you can always call us on 1800 242 696.

Latrobe Community Health Service operates Link Health and Community, headspace Morwell and La Trobe University Medical Centre. All feedback is managed through Latrobe Community Health Service.

Latrobe Community Health Service supports consumer rights to submit feedback anonymously but may be limited when investigating such complaints. LCHS’s complaints procedure adheres to all relevant state and commonwealth privacy and records management legislation and aligns with the 2020 Health Complaints Act complaint handling standards.