News & Media

29 September 2015

Helping migrants settle in

When the Slin family first arrived in Australia as refugees in 2014, they were overcome by the differences to their home country of Burma.

Helping migrants settle in

When the Slin family first arrived in Australia as refugees in 2014, they were overcome by the differences to their home country of Burma.

From the unfamiliar language to understanding rental agreements, the family didn’t know where to start looking for help.

“The most important thing to me was to learn English,” said mother of two, Sport.

With learning a new language as her top priority, she found out about the Settlement Support Program run by Latrobe Community Health Service.

Through the program, Sport had weekly English lessons from a tutor arranged through the Adult Migrant Education Service.

The family also met with a refugee health nurse from Latrobe Community Health Service. The nurse checked their health and accompanied them to their first visit to their new doctor.

As Sport’s 13 year-old daughter has a liver problem, the family also needed to travel to Melbourne to visit a specialist.

A settlement support worker accompanied them to the first medical appointment in the city by train to show them how to manage the journey in the future.

In addition to their health needs, the Slins were guided through their rental agreement and getting connected to the internet.

“(Latrobe Community Health Service) organised everything for me. Now my family is fine and this makes us all so happy,” said Sport.

The Settlement Support Program is delivered across Gippsland. It aims to help refugee and new migrant families get practical advice and help.

For more information, phone Latrobe Community Health Service on 1800 242 696.