Migrant and refugee support

Many new arrivals find that moving to a new country is overwhelming and stressful. Latrobe Community Health Service is a good starting point.

Support in a new country

If you are a migrant, refugee or asylum seeker and Gippsland is your new home, we can help you settle here.

Our Settlement Engagement and Transition Support (SETS) service is a free program. Together with other agencies, we can help with many areas of your life, including:

  • your health and wellbeing
  • improving your English language skills
  • managing your finances
  • accessing Government income support (through Centrelink)
  • finding a safe place to live
  • looking for a job
  • getting your children ready for school
  • learning new skills
  • finding other social services
  • supporting vulnerable women.

You can call us on 1800 242 696 or email sets@lchs.com.au to find out more.

SETS services are available to people with an eligible visa who live in Gippsland. You can meet with us in-person or speak with us over the phone.

Refugee health nurse

Migrant health nurse

Finding basic services like a doctor can be confusing, especially if English is not your first language.

Some refugees and people seeking asylum may also face health and wellbeing challenges because of their past experiences, trauma or being separated from family.

At Latrobe Community Health Service, there is a nurse who works only with refugees and people seeking asylum.

The nurse can check your health and wellbeing, help you get the care you need and connect you to other services like doctors, dentists, mental health services or support groups. We can arrange an interpreter if you need one and provide ongoing support with your healthcare.

The nurse understands that everyone has different needs and experiences. They will listen to you, respect your culture and help you feel safe and supported.

The refugee health nurse service is free and available to all refugees and people seeking asylum who live in the Latrobe Valley, regardless of how long they have lived in Australia.

You can speak with our Refugee Health Nurse in person, over the phone by calling 1800 242 696, or by emailing RHN@lchs.com.au.

Community support

It takes a community effort to help new arrivals feel welcome in a new area.

That’s why Latrobe Community Health Service brings together community groups and organisations from across Gippsland; to help migrants and refugees settle in the region.

We work with other organisations to deliver community-designed solutions for new arrivals, focusing on:

  • education and employment
  • information and services
  • families
  • health and wellbeing
  • social connections
  • community leadership.

Cost and eligibility

Latrobe Community Health Service is committed to ensuring access to services for everyone in the community. Please phone us on 1800 242 696 to discuss your situation.

Refugee health nurse

Eligibility: All refugees and asylum seekers living or working in the Latrobe Valley, regardless of how long they have lived in Australia.

Cost: Free

Settlement Engagement and Transition Support (SETS)

Eligibility: Refugee and Humanitarian entrants living/working/studying in Gippsland

Dependents of a migrant with low English proficiency, living/working/studying in Gippsland. Holders of an Eligible Permanent Visa or Eligible Temporary Visa.

Cost: Free

Need support?

Submit your details, and we’ll give you a call. Of course, you can always call us on 1800 242 696.

Refer your client

If you are referring a client to LCHS, please download and submit the referral from here.