Linkages: advocacy, information and referrals

How have we helped others?

We have helped someone who was struggling with the application process for the National Disability Insurance Scheme (NDIS). They had applied for access to the scheme three times, but the agency needed more information. We helped our client collect the evidence they needed, and with their GP’s support, we were able to submit a new application. Our client has now been approved to access the NDIS.

Another person who was struggling to clean their house and remove cobwebs safely approached us for help. We visited them at home, where we learnt they had also fallen down their front steps a few times. We arranged a spring clean of the house, as well as an assessment with an occupational therapist. Upon the occupational therapist’s recommendations, we organised non-slip mats for the bathroom, and some safety rails for the front steps.

We have also helped:

• A brain cancer survivor to access the NDIS.
• Someone living with physical and mental health issues to get support through the Home and Community Care program before they joined the NDIS.

When you receive support through Linkages, you will have access to:

• A case manager who will listen to your needs, advocate on your behalf, and help you access the services you need.
• Tailored information and advice about how different services can help you.
• Assistance to access government-funded support, such as the NDIS.